Legal

Legal & Policies

Privacy Policy, Terms of Use, and Security information for TRANSTELLAR INTI MITRA.

Privacy Policy

TRANSTELLAR INTI MITRA ("TIM," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect personal information that you voluntarily provide when you fill out our contact form, including your name, email address, phone number, and company name. We also automatically collect certain technical data such as your IP address, browser type, and pages visited through the use of cookies and similar technologies.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide you with information about our services, improve our website functionality, and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but some features of the site may not function properly as a result.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights or if you have any questions about this Privacy Policy, please contact us at info@transtellar.net.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Last updated: July 2026

Terms of Use

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use this website.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of TRANSTELLAR INTI MITRA or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or publicly display any content without our prior written consent.

Permitted Use

This website is provided for informational purposes about TIM's services. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.

Disclaimer

This website and its content are provided on an "as is" and "as available" basis without any representations or warranties of any kind, express or implied. TIM does not warrant that the website will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, TIM shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this website. This limitation applies regardless of the legal theory under which the claim is brought.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Continued use of the website after changes are posted constitutes your acceptance of the modified terms.

Contact

If you have any questions about these Terms of Use, please contact us at info@transtellar.net.

Last updated: July 2026

Security

TRANSTELLAR INTI MITRA is committed to maintaining the security and integrity of our website and the information entrusted to us. This page outlines the security measures we implement.

Encryption

Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers. All communication is encrypted using industry-standard protocols to prevent unauthorized interception.

Infrastructure Security

Our servers and systems are protected by firewalls, intrusion detection systems, and regular security audits. Access to our systems is restricted to authorized personnel only, and we follow industry best practices for server hardening and patch management.

Access Controls

Access to sensitive data and administrative systems is restricted through role-based access controls, multi-factor authentication, and strict password policies. All access is logged and monitored for suspicious activity.

Data Protection

Personal data collected through our website is stored securely and retained only for as long as necessary to fulfill the purposes described in our Privacy Policy. We implement regular backups and disaster recovery procedures to protect against data loss.

User Responsibilities

Users of our website also play a role in maintaining security. We recommend using strong, unique passwords, keeping your browser and devices updated, and promptly reporting any suspicious activity or security vulnerabilities to info@transtellar.net.

Incident Response

We maintain an incident response plan to promptly address any security breaches or suspected breaches. In the event of a data breach that affects your personal data, we will notify you and the relevant authorities as required by applicable law.

Reporting Vulnerabilities

If you discover a security vulnerability on our website, please report it to us immediately at info@transtellar.net. We take all reports seriously and will work to address confirmed issues promptly.

Last updated: July 2026